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RADIO TACTICS GROUP LTD

18-20 Millbrook Road East

Southampton

SO15 1HY

UK

+44 (0)23 80333393

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SECOND TO NONE CUSTOMER SUPPORT

We place great emphasis on working together with customers to build and maintain strong relationships.

 

We insist on a first class support service that is an integral part of our ongoing sustainment ethos.

We ensure our solutions deliver continual advancement to our customors evidence and intelligence gathering requirements.

We offer dedicated customer support for all our products, available through telephone, email and our support portal.

We have a range of support packages to ensure our customers receive the best possible service and support.

All of our service levels include

TECHNICAL SUPPORT

Our dedicated Support Team are able to provide fast and accurate technical support.

REPAIR/REPLACEMENT SERVICE

Our Support Team are able to provide a rapid repair/replacement service for faulty/damaged equipment.

SOFTWARE UPDATES

Regular software updates cover new device support and app decoders, as well as software enhancements.

AUDIT TRAIL

Integrated encrypted audit logging facilities automatically log usage information, providing key Management Information.

TELEPHONE SUPPORT

Our Support Team is available by calling +44(0)2380 333393

24/7 SUPPORT VIA OUR PORTAL

Round the clock access to our support portal knowledgebase and more.  Registered users can login here.

Support | Radio Tactics