About Us

What we do

Radio Tactics assist customers in managing their digital mobile device forensics strategy more effectively.

 

Our innovative mobile data extraction solutions enable frontline, non-forensic specialists to securely acquire data from digital mobile devices, providing real-time capture of evidence and intelligence.

 

Our superior POLUS networked solution connects our mobile data extraction equipment, helping customers to effortlessly store, manage and utilise digital mobile device data.

 

Radio Tactics is committed to working in partnership with our customers to develop cutting edge solutions that are perfectly suited to the user and the ever changing environment in which they operate.

 

Quality, security and integrity are at the core of everything we do.

Our Customers

We have developed products that are used extensively by Police forces and homeland security services in the UK, Australia, APAC, ME and the USA.

 

All our customers enjoy:

 

– a personalised solution

 

– on-site training that focuses on the customer’s configuration and work-flows

 

– sustainment that ensures that customers are able to extract data from phones both old and new

Partners

Radio Tactics are aware that technology is changing at a rapid rate and that our current and future customers have evolving requirements, for this reason we prefer to remain agnostic when interfacing to 3rd party analytic tools, instead working with customers by providing a standard interface.

 

Radio Tactics are also aware that the value of the solutions is increasing and that many other aspects may need to be integrated to form a complete solution, to ensure the customer’s requirements are met we are prepared to work with System Integrators (SI), Prime Contractors (PC) and Service Providers (SP) on a case by case basis.

What our customers say

“The ACESO terminals are absolutely invaluable and one of the best bits of kit I have access to. My current investigation saw 20 phones seized, in the first week I have already had the main offenders’ phones downloaded and got some really good evidence from them. Without ACESO, this would have take weeks and it is very likely the majority of phones wouldn’t ever get downloaded because of cost and time implications.”

“As with all investigations, if it starts wrong, it will end wrong. ACESO takes away the risk of evidential contamination and business process errors”

“The ACESO terminal was selected because of its simplicity of use by a frontline officer and the clearly structured process flow of acquisition of the examined device. This simplicity and structured flow gave reassurance that frontline officers were exposed to the least possible risk whilst undertaking an acquisition. To date, the examination process has yet to be challenged by the Court System and the evidence produced has been accepted by all prosecution and defence teams.”

Our Values

Quality

We work together with our customers and empower teams to turn ideas and technologies into quality driven solutions that provide a quality of service above the customer’s expectations.

 

Security

Security is at the heart of our design philosophy to ensure that the extracted information cannot be contaminated or compromised both during and after the extraction.

Integrity

Our integrity is our reputation. We develop from the ground up and we are honest and take responsibility so that we can be relied upon to deliver on our commitments.

Support

We ensure our solutions deliver continual advancement to our customers evidence and intelligence gathering requirements.

 

We offer dedicated technical support for all our products, available through email or telephone.

 

We have a range of support packages to ensure our customers receive the best possible service and support.

 

We place great emphasis on working together with customers to build and maintain strong relationships.

 

We insist on a first class support service that is an integral part of our ongoing sustainment ethos.

 

Technical Support

Our dedicated Support Team are able to provide fast and accurate technical support.

Email Support

Use this link to contact Support or the button below.

Telephone Support

Call +44 (0)2380 333393

Repair/Replacement Service

Our Support Team are able to provide a rapid repair/replacement service for faulty/damaged equipment.

Software Updates

Regular software updates cover new device support and app decoders, as well as software enhancements.

Audit Trail

Integrated encrypted audit logging facilities automatically log usage information, providing key Management Information.

Training

Blended training

Our certified training programmes are split into modules which enables customers to manage their training more easily.

E-learning modules have been developed to provide an introduction to our products and digital mobile device forensics.

This is followed by a practical, instructor-led course in which trainees perform device acquisitions, providing a more hands on learning experience.

Stay up-to-date

Our Training Portal helps operators to stay up-to-date by providing a comprehensive range of relevant information, including additional training support material, software update information and whitepapers.

Due to the rapid rate of innovation in mobile device technology and the corresponding features and functions within our products, we strongly believe in the importance of Refresher Training which is available as E-learning courses.

Assessment and certification

The competency of every delegate is formally assessed at the end of every course and delegates receive a certificate and, for ACESO Operators, a personal Keycard when they have satisfactorily completed the assessments.

Bespoke training packages

Our training courses have been designed to reflect customers’ operational needs and enhance the trainee’s learning experience.

Content is tailored to the needs of the customer and suit every level of delegate experience.

Training packages can incorporate organisational polices and procedures.

Latest News

ACESO Modular

New ACESO Modular Released

We are pleased to announce the latest addition to the ACESO Family – introducing the new ACESO Modular.  With its sleek design and improved power, device acquisitions are faster*, providing Operators with the data they require more quickly. Please contact Radio Tactics for more details of ACESO Modular. *contact us for more information on our […]

ACESO Kiosk promotion

ACESO Kiosk Promotion

With the introduction of our new ACESO Modular platform, we are currently offering significant price reductions on our existing ACESO Kiosks, whilst remaining stocks last. Please contact us for more details.   May 2018 | Posted in News

Magnify Glass

ACESO V8.4 Released

We are pleased to announce our latest ACESO update, V8.4. This release includes an improved search feature that allows operators to now search the entire report, either in ACESO Preview or in Report Viewer, making it easier to get to the data you require. Please contact your Radio Tactics account manager or your ACESO SPOC […]