Technical Support

Our dedicated Support Team are able to provide fast and accurate technical support.

Email Support

Use this link to contact Support or the button below.

Repair/Replacement Service

Our Support Team are able to provide a rapid repair/replacement service for faulty/damaged equipment.

Software Updates

Regular software updates cover new device support and app decoders, as well as software enhancements.

Audit Trail

Integrated encrypted audit logging facilities automatically log usage information, providing key Management Information.

Telephone Support

Call +44 (0)2380 333393

What we do

Radio Tactics assist customers in managing their digital mobile device forensics strategy more effectively.


Our innovative mobile data extraction solutions enable frontline, non-forensic specialists to securely acquire data from digital mobile devices, providing real-time capture of evidence and intelligence.


Our superior POLUS networked solution connects our mobile data extraction equipment, helping customers to effortlessly store, manage and utilise digital mobile device data.


Radio Tactics is committed to working in partnership with our customers to develop cutting edge solutions that are perfectly suited to the user and the ever changing environment in which they operate.


Quality, security and integrity are at the core of everything we do.

Our Customers

We have developed products that are used extensively by Police forces and homeland security services in the UK, Australia, APAC, ME and the USA.


All our customers enjoy:


– a personalised solution


– on-site training that focuses on the customer’s configuration and work-flows


– sustainment that ensures that customers are able to extract data from phones both old and new


Radio Tactics are aware that technology is changing at a rapid rate and that our current and future customers have evolving requirements, for this reason we prefer to remain agnostic when interfacing to 3rd party analytic tools, instead working with customers by providing a standard interface.


Radio Tactics are also aware that the value of the solutions is increasing and that many other aspects may need to be integrated to form a complete solution, to ensure the customer’s requirements are met we are prepared to work with System Integrators (SI), Prime Contractors (PC) and Service Providers (SP) on a case by case basis.


We work together with our customers and empower teams to turn ideas and technologies into quality driven solutions that provide a quality of service above the customer’s expectations.